CASE STUDIES

CASE STUDIES

Case Study: SaaS Delivery of Anaplan for Territory & Quota Planning

Client: NTT Data

Solution: Anaplan SaaS Implementation – Territory & Quota Planning

Consultant: Omar Mehdi (then at Bedford Consulting)

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The Chanllege

NTT Data, a global IT services powerhouse, was undergoing a major standardisation initiative across its business units when it sought to implement a sophisticated Territory and Quota (T&Q) planning solution using Anaplan. This initiative was mission-critical and time-sensitive yet layered with complexity due to concurrent transformation projects.

This was the largest Anaplan project Bedford Consulting had taken on at the time, with high executive visibility and complex cross-functional dependencies. The scale, pace, and visibility demanded leadership beyond conventional delivery.

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The Solution

Omar Mehdi, now CEO of Formation Management Consultancy, was appointed lead delivery consultant during this pivotal engagement. Recognising derailment risks amid organisational change, he established governance, reset stakeholder expectations, and introduced agile sprints to maintain momentum.

He collaborated with senior NTT Data stakeholders to clarify scope, prioritise outcomes, and align the roadmap with the broader standardisation programme. His ability to simplify complex requirements and remove blockers was key to building trust and sustaining progress.

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The Outcome

Despite the competing pressures of enterprise-wide standardisation, the T&Q project was delivered successfully on time and with strong adoption from end users. The Anaplan solution enabled NTT Data to drive greater visibility, accuracy, and agility in its sales planning processes.

This project set a new benchmark within the consultancy and became a cornerstone case study for large-scale SaaS delivery under pressure. Omar’s leadership was widely credited as a decisive factor in the project’s succes


Case Study: Anaplan SaaS Implementation – Workforce Planning

Client: Financial Times

Solution: Anaplan SaaS Implementation – Workforce Planning

Consultant: Omar Mehdi (then at Bedford Consulting)

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The Chanllege

The Financial Times, a prestigious business and financial newspaper with over 130 years of history, undertook a critical transformation of its workforce planning. With around 2,500 employees across international offices and a fast-evolving digital-first strategy, FT needed a sophisticated workforce planning solution that integrated smoothly with existing systems and enabled accurate, real-time forecasting.

The project was complicated by the media industry’s stringent governance requirements affecting editorial independence and commercial outcomes. However, the FT team was largely unfamiliar with Anaplan’s capabilities and had limited experience with large-scale planning implementations, coming from a high-pressure media environment with high expectations but unclear understanding of the technology’s potential.

Early communication gaps appeared, with key sponsors missing updates, leading to tense steering meetings and executives feeling disconnected from progress. Most importantly, there was no internal alignment on expectations, prompting a fundamental re-evaluation of the original Statement of Work and project scope.

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The Solution

Omar Mehdi recognised that success required rebuilding trust and establishing clear foundations before any technical delivery could commence. He immediately initiated a comprehensive foundation stage that brought together all key stakeholders across HR, Finance, Operations, and Editorial teams to ensure no critical perspectives were overlooked.

Working directly with C-level sponsors, Omar redesigned the steering committee structure to include detailed, executive-focused sessions that provided complete transparency on project progress, risks, and decision points. These sessions became the cornerstone for rebuilding stakeholder confidence and ensuring strategic alignment.

During the pre-foundation scoping phase, Omar took a meticulous approach to requirements gathering, personally leading sessions with subject matter experts across different business units. His focus was on understanding "what good looks like" from an operational perspective, ensuring the Anaplan solution would deliver tangible value rather than just technical functionality.

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The Outcome

Despite the significant initial challenges around communication, expectations, and technical familiarity, the workforce planning project was delivered successfully within the agreed timeframe. The Anaplan implementation provided the FT with enhanced visibility into workforce costs, improved forecasting accuracy, and the real-time planning capabilities essential for their dynamic business environment.

The project's success was evidenced not only by its on-time delivery but also by the FT's growing confidence in the solution's value and adaptability. Provisions were immediately put in place for a Phase 2 expansion, demonstrating the strong foundation Omar's leadership had established for ongoing workforce planning sophistication.

This engagement became a testament to the importance of stakeholder management, clear communication, and expectation alignment in complex SaaS implementations, particularly when working with high-profile clients in demanding industries. The experience also highlighted how tailored change management and training can accelerate user adoption and maximize technology impact.


Case Study: SaaS Delivery of Anaplan for Financial Planning & Analysis

Client: Next Energy Group

Solution: Anaplan SaaS Implementation – FP&A

Consultant: Omar Mehdi (then at Bedford Consulting)

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The Chanllege

Next Energy Group, a rapidly expanding renewable energy developer with over £2 billion in assets under management, was experiencing the growing pains of a business scaling at unprecedented speed. With operations spanning solar, wind, and battery storage projects across the UK and Europe, the company's traditional Excel-based financial planning processes had become a critical bottleneck threatening their ability to capitalise on market opportunities.

The energy sector's volatile regulatory environment and fluctuating commodity prices demanded sophisticated financial modelling capabilities that could adapt to changing market conditions in real-time. With approximately 800 employees across multiple jurisdictions, the FP&A team was drowning in manual consolidation processes that took weeks to complete and were obsolete by the time they reached senior leadership.

Next Energy's aggressive acquisition strategy had resulted in a patchwork of legacy systems and inconsistent financial reporting standards across different business units. Most critically, the company's rapid growth trajectory meant that any disruption to financial planning processes during implementation could jeopardise upcoming funding rounds and regulatory submissions.

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The Solution

Understanding the mission-critical nature of the engagement, Omar Mehdi immediately established a parallel-run approach to maintain business continuity while building the new Anaplan solution. He recognised that Next Energy’s success depended on a seamless operational transition that would not compromise their growth momentum.

Omar worked closely with the CFO and senior finance team to map the complex financial relationships across various energy assets, currencies, and regulatory frameworks. His approach focused on building robust data integration capabilities capable of handling diverse inputs from project management systems, commodity trading platforms, and regulatory reporting tools.

Given the time-sensitive nature of the renewable energy sector, Omar implemented an accelerated delivery methodology with fortnightly sprint reviews to enable rapid iteration and stakeholder feedback. This proved crucial for adapting to frequent regulatory changes and market shifts. His deep expertise in financial planning allowed him to design sophisticated scenario modelling within Anaplan, enabling Next Energy to simulate commodity price assumptions, regulatory scenarios, and acquisition outcomes, transforming their FP&A from reactive reporting to proactive strategic planning.

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The Outcome

The Anaplan FP&A solution was delivered successfully ahead of schedule, enabling Next Energy to complete quarterly board reporting in days rather than weeks. This transformation was immediately visible to stakeholders, with the CEO highlighting that strategic discussions could now focus on growth opportunities instead of time-consuming data validation and reconciliation.

The solution’s real-time scenario modelling capabilities proved invaluable during a major acquisition negotiation just months after go-live. It allowed Next Energy to rapidly assess financial impacts and secure board approval within 48 hours—dramatically faster than the previous timeline of several weeks—demonstrating the power of agile, data-driven decision-making.

This successful implementation positioned Next Energy to complete a £500 million funding round, with investors specifically citing the company’s enhanced financial transparency and planning sophistication as key factors in their confidence. The project became a catalyst for Next Energy’s ongoing expansion and established a scalable, resilient foundation for sustained future growth.


Case Study: SaaS Delivery of Anaplan for Datahub Integration with Current Anaplan Models

Client: Compare The Market

Solution: Anaplan SaaS Implementation – Data hub Build with Current Anaplan Models

Consultant: Omar Mehdi (then at Bedford Consulting)

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The Chanllege

Compare the Market, the UK's leading price comparison website serving over 18 million customers annually, has implemented multiple Anaplan models across sales planning, workforce management, and financial forecasting. However, these models operated as isolated silos, requiring manual data feeds and creating significant overhead for the growing business intelligence team.

With over 1,200 employees and partnerships with more than 500 financial services providers, Compare the Market generated massive transactional data daily. The existing Anaplan infrastructure buckled under the strain of manual data management that required dedicated resources to maintain integrity across models. The fragmented data architecture meant senior leadership lacked a unified view of performance, with departments presenting conflicting metrics due to timing differences and manual errors.

This complexity increased after acquiring additional comparison platforms, each with its own data structures and reporting needs. Most critically, the company’s expansion into new verticals—including energy, broadband, and travel—required a scalable data infrastructure to support rapid model development without manual integration bottlenecks.

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The Solution

Omar Mehdi recognised that success required architecting a sophisticated data hub solution to serve as the central nervous system for all Anaplan models while supporting future expansion. His approach focused on creating an intelligent data orchestration layer that seamlessly integrated with Compare the Market's existing ecosystem.

Working closely with the Head of Business Intelligence and IT Architecture teams, Omar designed a comprehensive data hub to automate data flows from multiple sources, including Salesforce, Google Analytics, transaction databases, and partner feeds. He implemented a phased deployment strategy prioritising critical data flows, ensuring existing models operated while the new hub integrated progressively.

The solution included data validation and reconciliation processes to flag quality issues before they reached downstream models. To encourage user adoption, Omar designed intuitive monitoring dashboards providing visibility into data flow status, processing times, and quality metrics, enabling proactive infrastructure management.

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The Outcome

The datahub implementation transformed Compare the Market’s Anaplan ecosystem from isolated models into an integrated, real-time planning and analytics platform. Data processing times dropped from hours to minutes, and manual efforts to maintain model integrity fell by over 80%.

This unified data architecture enabled Compare the Market to launch new comparison verticals 60% faster, directly supporting expansion into new markets and revenue streams. Senior leadership gained real-time, consistent metrics across all business functions for the first time.

The solution’s scalability was tested during a major acquisition integration, where the datahub seamlessly handled new data sources and model requirements without disrupting operations. The project set a new benchmark for Anaplan infrastructure and became a reference architecture Bedford Consulting used for similar complex integrations. Building on this success, the enhanced platform also improved forecasting accuracy and decision-making agility, empowering Compare the Market to respond swiftly to market changes and customer demands while sustaining rapid growth.


Case Study: SaaS Delivery of Anaplan for Supply and Demand

Client: Finlays

Solution: Anaplan SaaS Implementation – Supply and Demand

Consultant: Omar Mehdi (then at Bedford Consulting)

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The Chanllege

Finlays, one of the world's largest tea and coffee plantation operators with over 150 years of heritage, faced unprecedented challenges balancing supply and demand across global operations. With tea estates in Kenya, Sri Lanka, and Argentina, and coffee plantations in Kenya and Ecuador, the company manages over 22,000 hectares serving major brands like Unilever, Twinings, and Tetley. Supply planning was inherently complex, with crop yields dependent on weather, seasonal variations, and long-term climate trends impacting production volumes.

Traditional spreadsheets and legacy systems proved inadequate for managing the intricate relationships between plantation output, processing capacity, quality grades, and customer demand across continents. The challenge was amplified by volatile commodity markets, where tea and coffee prices fluctuated significantly due to global supply and geopolitical events.

With about 45,000 employees, many in remote plantations, accurate forecasting required sophisticated coordination between field operations, processing facilities, and commercial teams. Finlays’ commitment to sustainable agriculture meant supply planning had to incorporate variables like Rainforest Alliance certification and fair-trade commitments, while expansion into value-added products required plans accommodating both bulk commodity sales and premium packaged products.

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The Solution

Omar Mehdi understood that success in agricultural supply and demand planning required a deep appreciation of both the seasonal rhythms of farming and the fast-moving dynamics of global commodity markets. His approach focused on creating an integrated planning platform that could accommodate the unique complexities of agricultural operations while providing the commercial agility Finlays needed.

Working directly with plantation managers, agronomists, and commercial directors across multiple countries, Omar designed a comprehensive supply and demand model that incorporated historical yield data, weather pattern analysis, and market intelligence to create robust forecasting capabilities while accounting for the 12-18-month lead times inherent in agricultural planning.

Omar implemented sophisticated demand sensing capabilities that could analyse customer order patterns, seasonal consumption trends, and market intelligence to provide early warning signals for demand shifts. The solution incorporated advanced scenario planning functionality that allowed Finlays to model the impact of weather variations, commodity price movements, and supply chain disruptions on their operations. Recognising the importance of field-level input, Omar designed mobile-friendly interfaces that enabled plantation managers to update crop condition assessments and yield forecasts directly from remote locations, ensuring that supply plans remained grounded in operational reality.

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The Outcome

The Anaplan supply and demand solution transformed Finlays' ability to optimise their global agricultural operations, reducing supply-demand mismatches by 35% and improving customer service levels despite the inherent uncertainties of agricultural production. The integrated planning approach enabled more efficient allocation of processing capacity and reduced waste across the value chain.

The solution's predictive capabilities proved invaluable during a major drought event in East Africa, allowing Finlays to proactively adjust customer commitments and source alternative supplies months before competitors recognised the supply shortage. This market intelligence advantage resulted in both retained customer relationships and improved margins during a challenging period.

The platform's sustainability tracking capabilities enabled Finlays to achieve 100% Rainforest Alliance certification across their key estates while maintaining commercial performance targets. Within 18 months of implementation, Finlays reported a 15% improvement in working capital efficiency and a 25% reduction in emergency supply chain interventions, positioning the company as a technology leader in the traditional commodity agriculture sector.


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